Rethinking work: how companies are facing the challenges of 2023


Deloitte has released the 2023 Global Human Capital Trends report, which examines how companies are doing managing the challenges associated with sudden changes in society and in the world of work.

Study respondents, including executives and board members, acknowledge that traditional boundaries of work are disappearing.

However, only 24% believe that their organizations are ready to address this trend. 59% focus on next steps to reinvent their workforce models.

Leadership is seen as an obstacle for many of the trends explored in the report, demonstrating that there is still much work to be done for organizations to evolve towards future success.

The end of duties

According to the survey, only 19% of managers and 23% of workers believe that work is better structured with there traditional organization based on specific tasks.


63% of executives report that workers they focus on teamwork and projects even outside the duties assigned to them.

A skills-based approach enables organizations to unlock the potential of their workforce and create a work environment where people have more choice, growth and autonomy in their careers.

For the vast majority (80%) of the interviewees, however, companies are not ready to face this challenge.

Transitioning from task-based to skill-based work can generate great value, make teams more inclined to innovate and improve processes to maximize efficiency.

The influence of workers

The survey found that 2 in 5 Gen Zers and millennials surveyed have rejected a job or an assignment because it is not in line with their values.

Deloitte Human Capital Unsplash

Organizations that they are committed to a clear purpose or mission have significant benefits, such as increased employee retention and well-being. Workers have a lot of influence and have demonstrated a willingness to use it to shape work and the way their organizations operate.

To be successful, organizations must abandon the idea of ​​complete control and create with the workers the new rules and boundaries that will define the way they operate.

This includes rethinking the rules dictating the access and use of worker datawhich 83% of executives believe are important to the company’s success.

61% of organizations describe their data ownership as “shared” or “worker-owned,” a significant departure from traditional models characterized by organizational control.

Work without borders

Companies should set aside the idea that workplaces are just physical places. Digital work and ubiquitous access are becoming increasingly popular.

Deloitte Human Capital Unsplash

Respondents indicate that greater employee involvement and well-being are among the most significant benefits they have seen from an evolved approach to the workplace.

these considerations they push leaders to evolve with their workforce: 94% of respondents believe that leadership skills and effectiveness are important to the success of their organization.

However, only 23% believe that leaders have the skills to deal with the news. This leadership gap is likely due to the way people look at work and workers.

Almost half of the respondents say that the leaders of their organization are overwhelmed by the change and struggle to identify priorities.


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