Samsung Investigates Low SSD Health Issues

According to the latest comments from Samsung, there may be positive developments soon about the health problems experienced in SSDs. tech giant, ComputerBaseIn a statement to , he said:

Samsung stands behind its SSDs, including the new NVMe M.2 SSD 990 PRO. We are aware of reports of this issue and are currently investigating the issue as user configurations vary.

One If the Samsung Community moderator is for additional information on the subject presented. DavidB stated that the company spoke with SSD technicians and stated that Samsung is currently reviewing customer issues regarding the SMART Percentage Used (Samsung Magician) and Health Status (Crystal Disk Info) of the Samsung SSD 990 PRO.

Computer users reported that SSD health dropped very quickly on 990 Pro SSDs. For example Neil Schofieldreported that the 990 Pro health dropped to 64% after only 2TB of data was written. Another user claimed that he lost 12% of his 980 Pro health in one month.

Neowin editor Robbie KhanAfter purchasing the 990 Pro 2TB model, he noticed that the drive health had dropped to 99% in just a few days. Drive health soon dropped to 98%, during which time not even 2 TB of data was written. Moreover, driver health dropped to 95% in a short time. Contacting Samsung Memory, the user received a response that this drop is normal.

Problem reddit And overclock.netMoving to , Khan realized that different people had similar problems. Driver health dropped to 94% and product went under warranty (Samsung/Hanaro). An e-mail was sent to the authorized service to get information about the process. In the response, it was stated that “no defects were found, the same product was sent again”:

The user, who is closely interested in technological devices, actually presented all the desired details and screenshots as evidence. The e-mail from Hanaro says the driver has been reset to factory defaults. So the drive was just reformatted and resubmitted. Samsung authorized service Hanarothen offered to replace the SSD with a new one.